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Hamilton Sundstrand One Hamilton Road Windsor Locks, CT. 06096-1010 (860)654-6000
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September 5, 2002 Surface Finishes Attn. Mr. Mark Drzwiecki, President 39 Official Road Addison, Ill. 60101
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Dear Mark, Following our phone conversation of September 4, 2002, you expressed an interest to see data that would show how your company has performed on the 3 part numbers that you currently manufacture for HS. The 3 part numbers are 753326-1, 765408-2, and 753391-1. The database used to collect this data is the HS JDE system. The following data is available for review: Part number 753326-1 Paperwork revealed that we received 2,486 pieces since Jan. 13, 1999. This total was for 58 shipments and there was no history of rejects. Part number 765408-2 Paperwork revealed that we received 1,978 pieces since Feb. 9, 1999. This total was for 117 shipments and there was no history of rejects. Part number 753391-1 Paperwork revealed that we received 3,620 pieces since May 24, 1999. This total was for 198 shipments and there was only one reject. MRA 91507 was issued on April 29, 2002 for a leaking problem at dynamic test. The notes on this MRA state that the failure was not caused by a surface finish issue. The cause of the failure was assigned to HS. Therefore your PPMDR (Parts Per Million Defect Rate) is at 0- zero! I have put together the data printouts for your review and records and have sent them to you via Overnight Delivery (Airborne Express). You have been a top supplier to HS for many years and we hope that you continue to perform like a top rated supplier for many years to come. On behalf of the Hamilton Sundstrand Supplier Quality Assurance Department, I would like to commend you and your entire staff at Surface Finishes for your years of defect free performance! Should you have further questions or concerns concerning your quality ratings please feel free to contact me at your convenience. Sincerely, HAMILTON SUNDSTRAND DIVISION United Technologies Corporation Paul Dionne Sr. Analyst, Prod. & Proc. Quality 1 Hamilton Road Windsor Locks, CT 06096
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TA Instruments Inc.
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May 27, 1998
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At TA Instruments we had a need for a highly engineered part that is
strong, light and stable to lapped to very tight flatness and parallelism
specifications. We contacted thirteen companies who claimed to to specialized
low tolerance lapping. None of these companies said they could meet our
demands. However, three of these companies referred us to Surface Finishes.
Surface Finishes was more than willing to take on the challenge of finishing
our part. With our knowledge of the design requirements and an unfinished
part supplied by TA Instruments, Surface Finishes led the way through a
lot of interaction and joint cooperation. The final product was a process
which is documented and capable of producing parts which meet our demanding
requirements. Since production began, Surface Finishes has made many process
refinements which have resulted in improved yields, reduced cycle time and
lower cost to TA Instruments.
James F. Moore
Sr. Product Engineer
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TA Instruments Inc.
109 Lukens Drive
New Castle , DE 19720
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Telephone (302) 427-4000
Fax (302) 427-4001
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ITT Industries
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July 6, 1998
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" The demanding requirements of the Aerospace industry require suppliers
adhere to the highest tolerance standards. No where is that more true than
for earth observing meteorological sensors. Surface Finishes understands
these requirements and for the last decade has provided ITT Aerospace /
Communications Division the polishing service required for its opto-mechanical
hardware that fly aboard NOAA's GOES weather satellites.
Surface Finishes understands our needs."
ITT Aerospace / Communications Division
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1998 marks the 25th anniversary of the Micralign microlithography
product line. SVG Lithography Systems would like to acknowledge Surface
Finishes contribution as the supplier of nearly 800 Air Bearing
Bar assemblies for the M-500/600/700 Micralign Systems used for integrated
circuit manufacturing.
Surface Finishes has also supplied over 300 sets of Horizontal
and Vertical Air Bars as well as the large Reticle and Wafer Reference Plates
for the new SVGL Micrascan I, II and III.
These ultra precision components, which control machine focus to less
than one micron, continue to function flawlessly.
SVG Lithography Systems Inc.
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CONTROL DATA LIMITED
Brynmawr, NP3 4YA
Breconshire, South Wales
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June 20, 1975
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Gentlemen,
Please review the enclosed drawing and quote a unit price for 100 p.c. of
finished parts
Also, I would appreciate it if you could review the tolerances assigned
to this spacer drawing and determine "technical worthiness" of
these assigned tolerances for application in the precision slitting of 1/2"
digital computer and video magnetic tapes. Please relate your comments with
the quotation so that I can update this blueprint.
The Best spacers I have used in the past came from
your company, Surface Finishes and I need that grade again.
Regards,
CONTROL DATA LIMITED
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GENERAL PRECISION, INC.
LINK GROUP
Binghampton, New York
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3 April, 1967
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Sirs,
The APTI system is capable of a positioning accuracy of better than one
micron over a 10"X10" area. To obtain this accuracy, lapped surfaces
with the flatness of ten millionths of an inch are required.
The very fine work done by your company in lapping these tables has made
the attainment of the specified performance possible.
Sincerely yours,
P. Villers
Program Manager
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